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How feeld.ai Solves These Operational Challenges

How feeld.ai Solves These Operational Challenges

Surgical Lights

Supports Medical Equipment Maintenance in Hospitals

Ensure uptime, maintain compliance, and scale asset serviceability across healthcare networks.

The Industry Context

Hospitals, diagnostic centers, and clinics operate in a high-stakes environment where equipment uptime is directly tied to patient care quality and regulatory compliance. From MRIs and ventilators to anesthesia machines and infusion pumps — every asset must be inspected, serviced, and documented on schedule.

Yet many healthcare providers still struggle with:

  • Paper-based inspection logs and service histories

  • Lack of visibility into when and how assets are maintained

  • Missed calibration schedules and compliance reporting gap

  • Difficulty coordinating field service engineers across departments or locations

  • Limited traceability in case of audits or failure incidents

Feeld.ai bridges this operational gap by giving hospitals a digital, intelligent, and accountable way to manage biomedical equipment maintenance at scale.

Common Healthcare Maintenance Scenarios

Monthly safety checks for life-critical devices (Ventilators & more)

Emergency repairs during patient usage hours, ensuring uninterrupted services.

Scheduled calibrations and preventive maintenance for imaging systems

Centralized maintenance of equipment across hospital chains, labs, etc.

Compliance-based inspections per ISO 13485, FDA, NABH, and more

How Feeld.ai Solves These Operational Pain Points

Automated Preventive Maintenance Scheduling Based on Standards and Usage

Feeld.ai allows biomedical teams to create PM plans based on:

  • Equipment class (diagnostic, therapeutic, life-support, etc.)

  • Manufacturer-recommended intervals

  • Internal compliance policies

  • Usage-based thresholds (e.g. cycles, patient hours)

Tasks are auto-created, assigned, and monitored — per device and per department.

Result:

Every machine gets serviced on time, with no reliance on manual spreadsheets.

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Mobile Task Execution with Full Digital Checklists

Biomedical engineers or technicians receive:

  • Task-specific SOPs tailored to each equipment model

  • Safety steps (e.g. isolating the device before work)

  • Maintenance logs, calibration values, and pass/fail checks

  • Image capture, barcode scanning, and digital signatures

  • Offline task handling inside radiology labs or shielded areas

Bonus:

Automatic validation if a task is incomplete, skipped, or overdue.

AI Assistant (AURA): Support When Seconds Matter

Whether it's a breakdown mid-surgery or a recurring sensor fault:

“Show me the troubleshooting steps for error code E-129 on Philips Ventilator.”

“Has this MRI coil failed before?”

AURA responds with relevant documentation, past incident logs, or videos — right in the mobile app.

 

Result:

Technicians work with confidence and speed — reducing mean time to repair (MTTR) and minimizing downtime.

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Centralized Asset History, SLA Monitoring, and Compliance Reporting

Feeld.ai creates a full audit trail:

  • Timestamped maintenance records

  • Technician credentials and service notes

  • Calibration logs and test results

  • Escalation trails and parts replaced

 

Dashboards track:

  • Compliance rates by department or location

  • Devices with repeated failures

  • SLA performance for internal or external service providers

Result:

No more binders. No scrambling before audits. Everything is traceable, verifiable, and export-ready.

Tangible Benefits

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Equipment Uptime

Unpredictable downtime due to reactive maintenance and inconsistent servicing.

Uptime maintained through proactive, standardized service cycles.

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Downtime

High downtime due to inefficient scheduling and slow repairs.

Downtime reduced by 30–40% with intelligent scheduling and AI-assisted repair.

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Audit Readiness

Audit preparation was time-consuming with paper-based records.

100% digital records, searchable and exportable for compliance bodies.

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Field Team Productivity

Low productivity due to unclear tasks and delayed access to resources.

Productivity boosted with guided checklists and instant access to technical documentation.

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Compliance Risk

Compliance risks increased due to missed or failed inspections.

Risk minimized through auto-escalation of missed or failed inspections

Looking to streamline equipment maintenance and meet compliance with confidence?

Feeld.ai equips healthcare providers with the tools to ensure medical device uptime, patient safety, and digital audit compliance — across every department and site.

Let us show you how Feeld.ai simplifies biomedical equipment maintenance — and strengthens operational control.

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