How feeld.ai Solves These Operational Challenges
How feeld.ai Solves These Operational Challenges
How Feeld.ai Transforms HVAC Maintenance in Commercial Facilities
Deliver exceptional service, automate task cycles, and scale contract execution with precision.
The Industry Context
HVAC service providers managing commercial facilities face increasing expectations for uptime, energy efficiency, and tenant satisfaction — all while operating under tight SLAs, lean field teams, and rising operational costs.
Whether you're maintaining 20 or 2,000 buildings, the challenges remain consistent:
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Missed or delayed scheduled visits
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Inconsistent technician performance
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Paper-based service logs slowing down invoicing
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Poor visibility into site-wide task execution
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Rising SLA breach penalties
Feeld.ai provides a field service infrastructure designed to centralize operations, digitize execution, and drive performance consistency at scale.
Typical HVAC Service Scenarios in Commercial Buildings
Quarterly HVAC unit servicing per lease agreement
Inspection of AHUs, chillers, cooling towers in buildings
Emergency repair of rooftop units or VRF systems
Streamlined multi-location contract execution.
Seasonal filter and coil cleaning before each season
How Feeld.ai Addresses These Operational Pain Points
Automated Scheduling for Contract-Based Maintenance
Service managers define contract frequency and service scope per site — Feeld.ai handles the rest.
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Monthly, quarterly, and seasonal job creation
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Auto-assignment to certified HVAC technicians based on availability and proximity
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Bulk scheduling for national or regional property portfolios
Result: No more missed site visits. Every task aligned to SLA, every technician assigned proactively.
Mobile App for Technicians — On-Site, Real-Time, Paper-Free
Whether it's a rooftop unit or basement AHU, your technician receives:
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Job details with site access instructions
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Equipment-specific SOPs and safety procedures
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Dynamic checklists with visual validations
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Offline functionality for basements or low-connectivity zones
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Digital customer sign-off via OTP or signature
Bonus: Photos, voice notes, part scans, and time logs are captured instantly.
Multi-Site Performance Visibility for Operations Teams
With Feeld.ai, managers can track:
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Which buildings are due or overdue for service
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Technician performance per site, region, or client
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SLA adherence per service contract
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Response times for emergency call-outs
No spreadsheets. No fragmented reporting. Just actionable visibility.
AI Assistant (AURA) for Instant On-Site Support
Technicians can query Feeld.ai’s intelligent assistant for real-time guidance:
“What’s the refrigerant spec for Daikin Model X72?” “Show me past maintenance logs for this unit.”
AURA responds using your internal documentation, past service records, and manufacturer guidelines.
Result:
Fewer support calls, faster task completion, and reduced escalations.
Automated Invoicing, Service Logs & Client Reports
Feeld.ai generates:
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Completion reports (with photos, timestamps, and technician sign-off)
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Monthly client summaries for proof of service
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Auto-linked invoicing tied to contract billing terms
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Integration-ready outputs for your ERP or accounting system
Result: Accelerated billing cycles, fewer disputes, and stronger customer trust.
Business Impact
Near-Zero Missed Services
Missed service visits due to outdated, manual scheduling tools
Near-zero missed services with intelligent, automated scheduling of recurring and seasonal tasks
Improve Response Times
Delays in dispatching technicians for high-priority issues
30% faster response times enabled by AI-powered alerts, smart technician assignment, and routing
Shorten Billing Cycles
Invoices delayed by manual paperwork and incomplete service logs
40% shorter billing cycles with automatic real-time job tracking and digital proof-of-service logs
Increase Technician Productivity
Low technician productivity from unclear tasks and inefficient workflows
22% boost in technician output through guided digital checklists, AI insights, and mobile tools
SLA Penalities
SLA penalties piling up due to poor visibility and missed deadlines
Significantly fewer SLA penalties with real-time SLA tracking, alerts, and task verification
Looking to scale your HVAC service contracts without losing control?
Feeld.ai empowers HVAC companies to automate maintenance cycles, track performance in real-time, and deliver contract-compliant service across every site — with less friction and more precision.
Let’s show you how Feeld.ai can digitize your field service operations — from site visit to invoice.